Please take the time to read thoroughly as it explains the terms and conditions.
Membership includes roadside assistance. If the vehicle cannot be repaired within
a reasonable time then you will be offered either a recovery to a single destination
within the U.K. or recovery to a nearby garage. Cover can also include Home Call
Your period of cover as stated in your membership schedule.
levels of Cover
Annual Membership £34.50 tow to local garage excluding
home call out
Annual Membership £47.50 maximum recovery 50 miles
including home call out
The vehicle is covered for emergency attendance, roadside labour costs, and recovery
to any single U.K. destination
caravan or trailer attached to the vehicle at the time of the breakdown up to
a maximum 7.6 metres in length.
We reserve the write to cancel the membership
at any time, by giving you 14 days notice in writing to your last known address,
and a pro rata refund will be made.
You can cancel the membership at any time.
No refund of membership after 1 month
If the vehicle registered is immobilised in the U.K.
then you are covered for the following:-
Call out and roadside assistance
by one of our approved recovery operators to attend the scene of the breakdown
and where possible carry out emergency repairs
If repairs are unable to be
successfully carried out, we will pay the cost of recovery of the vehicle and
up to 4 passengers, to a single destination within the territorial limits as determined
in your selected level of cover.
You are only covered for the vehicle registered at the start
of your membership, unless you have notified us in writing of a change of vehicle
prior to a breakdown.
Change of address
Home assistance (excludes motor
cycles) is only covered for the address registered at the start of your membership.
Please notify us in writing of any change of address.
What is covered
Domestic Cars and motor cycles
Cover for any driver of the registered vehicle
providing member has given permission.
Caravans or trailers up to 7.6 metres
Up to a maximum 4 callouts a year
Wheel changes (providing you have a serviceable
spare tyre and wheel and a manufacturers key to remove locking wheel nuts).
What is not covered
Keys locked in vehicle
Running out fuel, loss of keys, broken glass
immersed in mud, snow sand, or water
Any claim arising in first 48 hours of
start of membership
Cost of any replacement parts or fuel
A second use
of our services if no remedial action has been taken
Toll charges, parking
charges, congestion charges, ferry charges
Storage charges incurred during
or after breakdowns
does not include vehicles temporarily immobilised due to floods, snow effected
roads, sand or mud or situated in areas which we or our agents have no right of
access, or on a motor traders premises.
does not cover claims arising from the loss or damage to the contents of the vehicle
does not cover consequential loss of any kind arising from the provision of, or
delay in providing the services to you, unless negligence on our part can be demonstrated.
does not cover assistance following a breakdown or accident attended by the police
or other emergency services until they have authorised the vehicle removal.
does not cover the cost of draining or removing contaminated fuel or other fluids
does not cover any costs incurred as a result of you not carrying a serviceable
spare tyre or wheel for your vehicle, caravan or trailer.
does not cover any costs for locksmiths, glass replacement or tyre specialists.
must make all ordinary and reasonable precautions to prevent or minimise any loss,
damage or breakdown and to expedite the completion of repairs.
does not cover any extra costs involved in the transportation of pets nor can
we accept responsibility for the transportations of pets, animals or livestock
carried by the memberís vehicle, we
offer you the option of resolving this by way of arbitration
call out charge will be imposed if we are called out for the same fault within
must not abandon your vehicle or any of its parts without our authorisation
do not accept any responsibility for any breakdown or recovery situation where
a member has allowed cover to lapse. In the case of lapsed memberships we will
arrange for attendance of the breakdown services, but the member is responsible
for the total cost of the services provided with cost of the services being made
at time of breakdown. The Control Centre will also levy a £20.00 service
a member requests a change of vehicle amendment a membership service fee of £7.50
will be charged. If a member fails to advise a change of vehicle, cover for that
vehicle will be inoperative.
you breakdown and arrange for a garage to attend the situation yourself for whatever
reason you will be responsible for all associated breakdown costs with no reimbursement.
We, Us, Our
The person who has taken out
The vehicle owned by you and declared to us, to include
any trailer or caravan attached
to the vehicle at the time of the breakdown
The United Kingdom including Northern Ireland, the Isle
of Man and the Channel Islands
Breakdown means an electrical or mechanical failure or a road traffic accident
or damage caused by vandalism, fire, theft, or attempted theft which renders the
Terms and Conditions
You or the driver must abide by the terms and conditions
The vehicle must be maintained and kept in a roadworthy condition
in accordance with legal requirements.
Motor Breakdown covers the vehicle
registered for any driver of
Cars, and motorcycles up to 5.5 metres (18ft)
in length, 2.3 metres (7ft 6 in) wide.
We will always decide on the best possible way of offering
assistance after taking into account your individual circumstances
We do not
accept any responsibility for the transportation of domestic animals or livestock
within the vehicle at the time of the breakdown.
A garage or mechanic carrying out repairs on your instruction will be acting as
your agent for such repairs.
This document is subject to English law
You are not covered for the following:-
Vehicles that have not been regularly serviced or breakdown as a result of
Inadequate repair/unsuccessful DIY, non-compliance of manufacturers recommendations
or any recurring fault where no remedial action has been taken to correct the
being used or that have been modified for motor racing, rallies, speed or endurance
tests, hire or reward.
Any liability or consequential loss arising from act performed in the execution
of the breakdown services provided.
Vehicles not in a roadworthy condition immediately prior to any breakdown.
immersed in mud, snow, sand, or water.
Any claim recoverable from any insurance
Any fines or penalties imposed by courts.
Any charges incurred
prior to notification of breakdown.
The cost of any parts, components, lubricants
or materials, food, drinks, telephone calls, petrol or oil, or other incidental
Any claim where we have not been previously notified in writing
of a change of vehicle.
Any charges incurred resulting from your breakdown
in a location that rescuing the vehicle would be unlawful.
Any cost of any
specialist recovery equipment needed.
Breakdowns where your vehicle is not
accessible or cannot be transported safely, legally and without hindrance using
a standard transporter or trailer.
Any toll charges, ferry charges parking
charges or traffic congestion charges.
Any costs recoverable elsewhere.
Breakdowns caused by your vehicle running out of fuel or where the vehicle does
not have a serviceable spare tyre and wheel.
Claims directly or indirectly
caused by or contributed to or arising from ionising radiations or contamination
by radioactivity from any nuclear fuel or from any nuclear waste from the burning
of nuclear fuel. Or the radioactive, toxic, explosive or other hazardous properties
of any nuclear assembly or nuclear part of it. War, invasion, terrorism, foreign
enemy hostilities (whether war is declared or not), civil war, rebellion, revolution,
military force or coup, or pressure waves caused by aircraft or any other airborne
devices travelling at sonic or supersonic speeds.
The data supplied by you will be used for processing your membership, including
underwriting administration, and handling any claim which may arise. Sensitive
date such as credit card information is shredded immediately after application
is important that the data supplied to us is kept up to date, please notify us
promptly of any changes.
You are entitled upon payment of an administration fee to inspect the personal
data which we are holding about you if you wish to make an inspection please contact
us at the above address.
We may respond to enquires by the police concerning your membership in the normal
course of their investigations. Where it is necessary to administer your membership
effectively, or to protect your interests, we may disclose the data you have supplied
to other third parties such as motor garages engineers, repairers, etc.
this cover on-line
Recovery Programme |
ASSISTANCE POWERED THROUGH UK Vehicle Recovery Groups
NN5 6QH UK Telephone on 01604 75 75 78